Acceptable Use Policy
This Acceptable Use Policy (“AUP”) governs your use of the Services and is incorporated by reference into Cloudstorie’s Terms & Conditions. Unless otherwise stated, defined terms in this AUP have the same meaning as in the Terms & Conditions. Cloudstorie may modify this AUP at any time without prior notice.
The Services provided by Cloudstorie may only be used for lawful purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the Services. Cloudstorie reserves the right to refuse service to anyone at our sole discretion. Any material or conduct that, in our judgment, violates this AUP may result in suspension or termination of Services, or removal of content, with or without notice.
Failure to respond to communications from our Abuse Department within the timeframe specified in our notice may result in suspension or termination of Services.
1. Prohibited Use or Content
You may not use the Services to publish content or engage in activity that is illegal, harmful, or that would subject Cloudstorie to liability. Prohibited uses include, but are not limited to:
- Disclosing sensitive personal information about others.
- Storing or processing protected health information (e.g., under HIPAA).
- Phishing, identity theft, or fraudulent activity.
- Distributing viruses, worms, Trojan horses, or malicious code.
- Promoting or facilitating prostitution, sex trafficking, or escort services.
- Hosting Ponzi or pyramid schemes, or engaging in deceptive marketing.
- Hosting or distributing child pornography (any such content will be suspended immediately and reported to authorities).
- Distributing adult content or pornography.
- Promoting unlawful distribution of controlled substances or prescription drugs.
- Gambling, selling weapons, ammunition, or explosives.
- Promoting or facilitating terrorism, violence, or hate speech.
- Infringing intellectual property or proprietary rights of others.
2. Excessive Use of Resources or Network Abuse
You may not use the Services in ways that cause performance issues or disrupt other customers. Prohibited activities include:
- Running resource-intensive applications that degrade server performance.
- Operating file-sharing or “warez” sites.
- Running abusive scripts, bots, or processes.
- Using software that connects to IRC networks.
3. Unauthorized System Access
You may not attempt to gain unauthorized access to any network or system. Prohibited actions include:
- Probing, scanning, or breaching security measures.
- Launching Denial of Service (DoS/DDoS) or botnet attacks.
- Monitoring or intercepting data without consent.
- Using crawlers, scrapers, robots, or automation tools for unauthorized purposes.
4. Storage of Backups
You may not use your hosting account primarily as a backup or file storage solution. Our Services are intended for hosting websites and applications. Cloudstorie reserves the right to remove backups stored in violation of this policy.
5. Zero Tolerance Spam Policy
- Accounts that cause our IP space to be blacklisted will be suspended or terminated.
- Forging or altering email headers is prohibited.
- Websites advertised via spam (“spamvertised”) may not be hosted.
- Selling contact lists or sending to purchased lists is prohibited.
- Sending bulk unsolicited messages (“spam”) is prohibited and may result in immediate termination.
6. Bandwidth Fair Usage Policy
Cloudstorie provides unmetered data transfer on most plans, subject to fair use. Customers may use this bandwidth for any lawful purpose, except as restricted in this AUP.
- Accounts that exceed fair use in a way that impacts other users may be throttled, suspended, or terminated.
- Dedicated bandwidth upgrades are available upon request.
7. Enforcement
- Services may be suspended or terminated, with or without notice, for violations of this AUP.
- Prohibited content may be removed at Cloudstorie’s discretion.
- Violations may be reported to law enforcement.
- Failure to respond to abuse team notices within 48 hours may result in suspension or termination.
- Customers are responsible for compliance with local laws in their jurisdiction.
8. Reporting Violations
- To report a violation of this AUP, email: abuse@cloudstorie.com
- To report intellectual property infringement, email: abuse@cloudstorie.com